Terms and Conditions
Effective Date: November 1, 2026
These Terms & Conditions apply to all products, services, memberships, events, and digital content offered by Julie Geller / Beating Heart Music, including HOPE membership, concert tickets, physical products, individual sessions, albums, piano transcriptions, and music licensing.
By purchasing a product or service, joining a membership, purchasing a ticket, or using this website, you agree to these Terms & Conditions.
1. Products & Services
Julie Geller / Beating Heart Music offers a variety of products and services, which may include HOPE online membership, concert tickets and live events, Lyric Journals and other physical products, music albums and recordings, individual sessions, piano transcriptions, music licensing, digital content, and other related offerings.
Product descriptions, pricing, availability, and included features are provided at the time of purchase and may change over time.
Any additional terms clearly provided for a specific product, service, event, or purchase also apply.
2. Payments & Billing
All purchases must be paid for in accordance with the price and payment terms displayed at checkout.
Payments are processed securely through third-party payment providers. Julie Geller / Beating Heart Music does not store your full payment information.
For recurring memberships, you authorize recurring charges to your selected payment method until you cancel in accordance with the applicable cancellation policy.
You are responsible for providing accurate billing and contact information and ensuring that your payment method remains valid.
3. Refund & Cancellation Policy
Unless otherwise stated below or required by applicable law, all purchases are final and non-refundable.
3.1 HOPE Membership
HOPE is an online membership community that may include live online gatherings, digital content, recordings, community interaction, and related materials designed to support reflection, creativity, connection, and personal growth.
HOPE membership is offered at $18 USD per month or $180 USD per year, unless otherwise stated at the time of enrollment.
Membership payments are non-refundable. You may cancel your membership at any time before your next billing date to prevent future charges. Your membership access will remain active through the end of your current paid billing period. Canceling your membership does not entitle you to a refund for payments already made.
Membership features, schedules, and included content may evolve over time.
3.2 Individual Sessions & Appointments
Individual sessions are non-refundable.
Sessions must be booked and scheduled to take place within 30 calendar days of the purchase date. Any session not booked and completed within this period will expire without a refund.
If you need to reschedule a session, you must provide at least 24 hours' notice before the scheduled appointment. Rescheduling requests made with less than 24 hours' notice may not be accommodated, and the session may be forfeited without a refund.
Please ensure that you provide accurate contact information and are available at the scheduled time. Failure to attend a session or provide the required notice may result in forfeiture of the session without a refund, subject to applicable law. Any additional booking instructions provided at the time of purchase also apply. 3.3 Concert Tickets & Event Cancellations
Concert tickets are non-refundable, except where Julie Geller cancels the event. If Julie Geller cancels an event, ticket holders will be eligible for a refund of the ticket price paid.
If an event is rescheduled, tickets will remain valid for the rescheduled date unless otherwise communicated. Any additional refund options will be communicated to ticket holders where applicable.
3.4 Lyric Journal & Physical Products
Lyric Journals and other physical products are non-refundable.
Shipping costs are not included in the product price unless explicitly stated at checkout. Any applicable shipping charges will be displayed separately and added to the purchase total.
3.5 Albums & Music Recordings
Albums and music recordings are non-refundable.
Shipping costs for physical albums are not included in the product price unless explicitly stated at checkout. Any applicable shipping charges will be displayed separately and added to the purchase total.
3.6 Piano Transcriptions
Piano transcriptions are non-refundable.
Please review the product description and any available details carefully before purchasing.
3.7 Music Licensing
Music licensing purchases and fees are non-refundable. Please review the licensing details, intended usage, and any applicable license terms before completing your purchase.
4. Shipping & Delivery
Physical products may require shipping, which is charged separately unless explicitly included in the stated purchase price.
Shipping fees, delivery estimates, and available shipping options will be displayed at checkout where applicable.
Delivery times may vary depending on destination, shipping provider, and circumstances outside our control. Customers are responsible for providing a complete and accurate shipping address.
5. Community Guidelines & Code of Conduct
Julie Geller / Beating Heart Music is committed to creating respectful, welcoming, and safe experiences across its events, memberships, sessions, groups, and other offerings.
By participating in concerts, live events, HOPE, online groups, individual sessions, or other activities offered by Julie Geller / Beating Heart Music, you agree to:
Julie Geller / Beating Heart Music reserves the right to restrict participation, remove individuals from events or groups, or terminate membership or access to services when these guidelines are violated. Refunds will not be provided in such circumstances, except where required by applicable law.
6. Educational & Personal Growth Disclaimer
HOPE and other content or sessions offered by Julie Geller / Beating Heart Music may be intended for educational, creative, reflective, musical, and community purposes.
Unless explicitly stated otherwise, content and services do not constitute medical advice, mental health treatment, therapy, legal advice, financial advice, or professional counseling.
Participation is voluntary. You remain responsible for your own decisions, well-being, and actions.
If you require medical or mental health support, please consult a qualified professional.
7. Live Gatherings, Events & Content Access
Memberships and other offerings may include live Zoom gatherings, concerts, recordings, written materials, audio content, prompts, and community discussions.
Schedules, formats, access instructions, and included features will be communicated as applicable to the relevant offering.
We reserve the right to make reasonable changes to schedules, content, and features when necessary. Occasional technical interruptions or circumstances outside our control may affect access.
8. Intellectual Property
All content provided through Julie Geller / Beating Heart Music, including music, lyrics, recordings, videos, piano transcriptions, written materials, teachings, branding, graphics, and other creative works, remains the intellectual property of Julie Geller / Beating Heart Music or its respective rights holders, unless otherwise stated.
Purchasing a product, downloading content, or participating in a membership does not transfer ownership of the underlying intellectual property.
Content may not be copied, reproduced, distributed, republished, shared publicly, or used commercially without the appropriate written permission or license.
Any music licensing purchase is governed by the specific license terms applicable to that purchase. Purchasing a license grants only the rights expressly provided in those terms.
9. Privacy
Your privacy matters to us.
When you purchase products or services, join HOPE, or participate in online community spaces, we may collect and use information necessary to process payments, fulfill orders, deliver services, communicate with you, and administer your participation.
Your name, messages, and participation may be visible to other members within community spaces, depending on the platform and settings.
We do not intentionally sell your personal information. Please review our Privacy Policy for additional information about how your data is collected, used, and handled.
10. Recording Notice
Some live gatherings or sessions may be recorded for replay access, educational purposes, or other uses communicated in advance.
Where a session may be recorded, participants will be informed as appropriate. If your image, voice, comments, or contributions may be included in a recording, the applicable notice and consent requirements will apply.
11. Waitlist & Early Access
Joining a waitlist does not guarantee enrollment, access to a product, or availability at a particular price.
We may offer early access, bonuses, or special pricing to waitlist members at our discretion. Any conditions associated with a particular offer will be communicated when the offer is made.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Julie Geller / Beating Heart Music shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase or use of products or services, participation in HOPE, attendance at events, or use of this website.
Products and services are provided subject to their applicable descriptions and terms. Participation and use are at your own discretion and risk.
Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices, or legal requirements.
The current version and its effective date will be posted on this page. Where required by applicable law, we will provide notice of material changes.
14. Contact
If you have questions about these Terms & Conditions, please contact: julie@juliegeller.com
*Last updated November 2026
Effective Date: November 1, 2026
These Terms & Conditions apply to all products, services, memberships, events, and digital content offered by Julie Geller / Beating Heart Music, including HOPE membership, concert tickets, physical products, individual sessions, albums, piano transcriptions, and music licensing.
By purchasing a product or service, joining a membership, purchasing a ticket, or using this website, you agree to these Terms & Conditions.
1. Products & Services
Julie Geller / Beating Heart Music offers a variety of products and services, which may include HOPE online membership, concert tickets and live events, Lyric Journals and other physical products, music albums and recordings, individual sessions, piano transcriptions, music licensing, digital content, and other related offerings.
Product descriptions, pricing, availability, and included features are provided at the time of purchase and may change over time.
Any additional terms clearly provided for a specific product, service, event, or purchase also apply.
2. Payments & Billing
All purchases must be paid for in accordance with the price and payment terms displayed at checkout.
Payments are processed securely through third-party payment providers. Julie Geller / Beating Heart Music does not store your full payment information.
For recurring memberships, you authorize recurring charges to your selected payment method until you cancel in accordance with the applicable cancellation policy.
You are responsible for providing accurate billing and contact information and ensuring that your payment method remains valid.
3. Refund & Cancellation Policy
Unless otherwise stated below or required by applicable law, all purchases are final and non-refundable.
3.1 HOPE Membership
HOPE is an online membership community that may include live online gatherings, digital content, recordings, community interaction, and related materials designed to support reflection, creativity, connection, and personal growth.
HOPE membership is offered at $18 USD per month or $180 USD per year, unless otherwise stated at the time of enrollment.
Membership payments are non-refundable. You may cancel your membership at any time before your next billing date to prevent future charges. Your membership access will remain active through the end of your current paid billing period. Canceling your membership does not entitle you to a refund for payments already made.
Membership features, schedules, and included content may evolve over time.
3.2 Individual Sessions & Appointments
Individual sessions are non-refundable.
Sessions must be booked and scheduled to take place within 30 calendar days of the purchase date. Any session not booked and completed within this period will expire without a refund.
If you need to reschedule a session, you must provide at least 24 hours' notice before the scheduled appointment. Rescheduling requests made with less than 24 hours' notice may not be accommodated, and the session may be forfeited without a refund.
Please ensure that you provide accurate contact information and are available at the scheduled time. Failure to attend a session or provide the required notice may result in forfeiture of the session without a refund, subject to applicable law. Any additional booking instructions provided at the time of purchase also apply.
Concert tickets are non-refundable, except where Julie Geller cancels the event. If Julie Geller cancels an event, ticket holders will be eligible for a refund of the ticket price paid.
If an event is rescheduled, tickets will remain valid for the rescheduled date unless otherwise communicated. Any additional refund options will be communicated to ticket holders where applicable.
3.4 Lyric Journal & Physical Products
Lyric Journals and other physical products are non-refundable.
Shipping costs are not included in the product price unless explicitly stated at checkout. Any applicable shipping charges will be displayed separately and added to the purchase total.
3.5 Albums & Music Recordings
Albums and music recordings are non-refundable.
Shipping costs for physical albums are not included in the product price unless explicitly stated at checkout. Any applicable shipping charges will be displayed separately and added to the purchase total.
3.6 Piano Transcriptions
Piano transcriptions are non-refundable.
Please review the product description and any available details carefully before purchasing.
3.7 Music Licensing
Music licensing purchases and fees are non-refundable. Please review the licensing details, intended usage, and any applicable license terms before completing your purchase.
4. Shipping & Delivery
Physical products may require shipping, which is charged separately unless explicitly included in the stated purchase price.
Shipping fees, delivery estimates, and available shipping options will be displayed at checkout where applicable.
Delivery times may vary depending on destination, shipping provider, and circumstances outside our control. Customers are responsible for providing a complete and accurate shipping address.
5. Community Guidelines & Code of Conduct
Julie Geller / Beating Heart Music is committed to creating respectful, welcoming, and safe experiences across its events, memberships, sessions, groups, and other offerings.
By participating in concerts, live events, HOPE, online groups, individual sessions, or other activities offered by Julie Geller / Beating Heart Music, you agree to:
- Treat Julie, other participants, members, and team members with kindness and respect.
- Avoid harassment, discrimination, threats, or harmful behavior.
- Respect the privacy, personal boundaries, and vulnerability of others.
- Refrain from disruptive behavior, promotional spam, or unauthorized solicitation in community spaces or during events.
- Follow any additional guidelines or reasonable instructions provided for a specific event, group, or offering.
Julie Geller / Beating Heart Music reserves the right to restrict participation, remove individuals from events or groups, or terminate membership or access to services when these guidelines are violated. Refunds will not be provided in such circumstances, except where required by applicable law.
6. Educational & Personal Growth Disclaimer
HOPE and other content or sessions offered by Julie Geller / Beating Heart Music may be intended for educational, creative, reflective, musical, and community purposes.
Unless explicitly stated otherwise, content and services do not constitute medical advice, mental health treatment, therapy, legal advice, financial advice, or professional counseling.
Participation is voluntary. You remain responsible for your own decisions, well-being, and actions.
If you require medical or mental health support, please consult a qualified professional.
7. Live Gatherings, Events & Content Access
Memberships and other offerings may include live Zoom gatherings, concerts, recordings, written materials, audio content, prompts, and community discussions.
Schedules, formats, access instructions, and included features will be communicated as applicable to the relevant offering.
We reserve the right to make reasonable changes to schedules, content, and features when necessary. Occasional technical interruptions or circumstances outside our control may affect access.
8. Intellectual Property
All content provided through Julie Geller / Beating Heart Music, including music, lyrics, recordings, videos, piano transcriptions, written materials, teachings, branding, graphics, and other creative works, remains the intellectual property of Julie Geller / Beating Heart Music or its respective rights holders, unless otherwise stated.
Purchasing a product, downloading content, or participating in a membership does not transfer ownership of the underlying intellectual property.
Content may not be copied, reproduced, distributed, republished, shared publicly, or used commercially without the appropriate written permission or license.
Any music licensing purchase is governed by the specific license terms applicable to that purchase. Purchasing a license grants only the rights expressly provided in those terms.
9. Privacy
Your privacy matters to us.
When you purchase products or services, join HOPE, or participate in online community spaces, we may collect and use information necessary to process payments, fulfill orders, deliver services, communicate with you, and administer your participation.
Your name, messages, and participation may be visible to other members within community spaces, depending on the platform and settings.
We do not intentionally sell your personal information. Please review our Privacy Policy for additional information about how your data is collected, used, and handled.
10. Recording Notice
Some live gatherings or sessions may be recorded for replay access, educational purposes, or other uses communicated in advance.
Where a session may be recorded, participants will be informed as appropriate. If your image, voice, comments, or contributions may be included in a recording, the applicable notice and consent requirements will apply.
11. Waitlist & Early Access
Joining a waitlist does not guarantee enrollment, access to a product, or availability at a particular price.
We may offer early access, bonuses, or special pricing to waitlist members at our discretion. Any conditions associated with a particular offer will be communicated when the offer is made.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Julie Geller / Beating Heart Music shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase or use of products or services, participation in HOPE, attendance at events, or use of this website.
Products and services are provided subject to their applicable descriptions and terms. Participation and use are at your own discretion and risk.
Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices, or legal requirements.
The current version and its effective date will be posted on this page. Where required by applicable law, we will provide notice of material changes.
14. Contact
If you have questions about these Terms & Conditions, please contact: julie@juliegeller.com
*Last updated November 2026
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